January 25, 2021

API Integrations

Textel API

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Don’t replace what you have – Extend it!

Your communications platform is critical to operations, but sometimes it doesn’t offer the modern accessories your customers need. With Textel, extend your current platform to access our advanced texting solutions.

  • Overview

    Use What you Already Have

    Like your CCaaS or UCaaS but need extra texting functionality? Or wish your POS and CRM solutions had integrated texting? Textel allows you to keep your current solution and integrate them directly into our texting API solution. Companies like Meevo and SalonBiz integrate into Textel to offer SMS messaging directly from their point-of-sale solutions.

    Why not extend your software today?

  • Features

    Access Textel’s API Texting Solution

    By using the simple API integration layer, your business can use these features and more:

    Texting capabilities:
    Textel offers integrated support for SMS and MMS inbound and outbound communication to small or larger customers, as well as reply-all group texting groups.

    Reporting Analytics
    Textel captures all data from texts so you can report on all traffic and customer service stats.

    Line Plans
    Textel supports SMS and MMS on 10-digit long codes, toll-free, and short code texting so you can keep the numbers you have or start new.

    Use what you need from Textel
    By utilizing Textel’s APIs, businesses can use only the features they need – send only, Blast, or contact center integrations – it’s up to you.

  • Setup

    Making it Simple to do Business

    We remove the difficulty in texting communications platforms with

    • Providing simple setup – start texting in as little as one day
    • No upfront costs
    • Flexible message bundles to fit any business need
    • Upgrade or downgrade when you need at no extra cost
    • Month-to-month payments. No long-term commitments.

    Texting should be simple to set up and use. With Textel, it is.

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  • Pricing

    Simply put, our integrations are free. No matter what Textel product you’re integrating, we offer flexible pricing options to meet your unique business needs.

     

    Get a quote

How we help

Are you building your customer support system from the ground up–or do you just need a lift? Either way, Textel gives your business the tools you need to…

A woman wearing a sweater texting on her smart phone

Reduce call
volumes

Create agentless interactions

Reduce operational costs

Improve customer satisfaction

Drive customer engagement

Textel in action

After implementing a text-first strategy, Pearson’s contact rate increased by 225%.

An MMS image texting solution helped Valvoline achieve a 76% increase in coupon send rates.

In partnership with Textel, Sono Bello creates $1.5M incremental monthly revenue.

Big-O Tires saved an average of 40 hours per month at each of their 30 locations with Textel.

After implementing a text-first strategy, Pearson’s contact rate increased by 225%.

An MMS image texting solution helped Valvoline achieve a 76% increase in coupon send rates.

In partnership with Textel, Sono Bello creates $1.5M incremental monthly revenue.

Big-O Tires saved an average of 40 hours per month at each of their 30 locations with Textel.

Get started today

Over 1000 businesses are enjoying the benefits of business texting. It’s time you do too.

© 2022 Textel