Upgrade Your Customer Experience With Textel’s Business Texting Solutions
Get a custom quote
Your customer experience(CX) matters. In today’s competitive business landscape, CX can even be the difference between business won and business lost. That’s why we built the Textel platform to be a simple way for organizations of any size to enhance their customer service capabilities without skipping a beat. Whether you’re managing inbound texts or quickly connecting with customers around the globe, Textel offers a frictionless way to introduce your business to a brighter future in customer service.
Texting Solutions
-
-
-
Textel for Contact Centers
Seamlessly embed texting within CCaaS chat window–making life easier for you and your customers.
- 1:1 Text Conversations
- 1:Many Conversations
- Self-Service SMS with Text IVR & Textbot
- Analytics & Reporting
- MMS Texts
- APIs
-
How we help
Are you building your customer support system from the ground up—or do you just need a lift? Either way, Textel gives your business the tools you need to…
Reduce call
volume
Create agentless interactions
Reduce operational costs
Improve customer satisfaction
Drive customer engagement
Customer Service Showstoppers
After implementing a text-first strategy, Pearson’s contact rate increased by 225%.
An MMS image texting solution helped Valvoline achieve a 76% increase in coupon send rates.
In partnership with Textel, Sono Bello creates $1.5M incremental monthly revenue.
Big-O Tires saved an average of 40 hours per month at each of their 30 locations with Textel.
After implementing a text-first strategy, Pearson’s contact rate increased by 225%.
An MMS image texting solution helped Valvoline achieve a 76% increase in coupon send rates.
In partnership with Textel, Sono Bello creates $1.5M incremental monthly revenue.
Big-O Tires saved an average of 40 hours per month at each of their 30 locations with Textel.
Get started today
Over 1,000 businesses enjoy the benefits of Textel’s business texting solutions. It’s time you do too.