Textel for NICE CXone
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Putting Customer Experience First!
Textel partners with NICE CXone to extend their solutions and offer the gold standard in texting. Our goal is to enhance the customer experience and make NICE CXone the ultimate customer communication platform on the market. Innovative technology needs the most robust and welcomed channel available – texting. When you combine these solutions, it puts the customer experience first, and your relationships will thrive
How we help
Are you building your customer support system from the ground up–or do you just need a lift? Either way, Textel gives your business the tools you need to…
Reduce call
volumes
Create agentless interactions
Reduce operational costs
Improve customer satisfaction
Drive customer engagement
Textel in action
After implementing a text-first strategy, Pearson’s contact rate increased by 225%.
An MMS image texting solution helped Valvoline achieve a 76% increase in coupon send rates.
In partnership with Textel, Sono Bello creates $1.5M incremental monthly revenue.
Big-O Tires saved an average of 40 hours per month at each of their 30 locations with Textel.
After implementing a text-first strategy, Pearson’s contact rate increased by 225%.
An MMS image texting solution helped Valvoline achieve a 76% increase in coupon send rates.
In partnership with Textel, Sono Bello creates $1.5M incremental monthly revenue.
Big-O Tires saved an average of 40 hours per month at each of their 30 locations with Textel.
Get started today
Over 1000 businesses are enjoying the benefits of business texting. It’s time you do too.