Reduce Call Volumes

With e-commerce on the rise, increasing call volumes are a strain for customer support teams in every industry. Give your employees and customers a simple, efficient way to deal with the reality of today’s digital marketplace.

Products to solve
all your pain points

Overwhelmed by call volumes? Textel gives your team the tools it needs to effortlessly scale.

Avoid long call queues or abandoned calls with a self-service, text-enabled business number.

How We Help

Textel’s full-service texting platform diverts non-critical calls away from your employees—and provides your customers with a quick, easy way to get in touch.

Proven Results

Valvoline reduces AHT and hold times with Textel.

Vera Bradley eliminates abandonment rate.

Explore other solutions

Create agentless interactions

Reduce operational costs

Improve customer satisfaction

Drive customer engagement

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