May 11, 2021

Textel Conversations

Textel Conversations

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Convenient. Accessible. Possible.

Textel Conversations makes your business fully text-enabled. Your customers can now text you, and you can text them, providing the most convenient and accessible communications channel available today. With Textel, texting from your business is now possible!

  • Overview

    • Keep the number you’ve got! Make your landline number text-enabled!
    • Send SMS or MMS messages to customers individually or in groups
    • Respond with auto-replies, personalized communication, and scheduled messages
    • Integrate with existing POS or CRM systems
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  • Features

    Textel Conversations features rich messaging features. Here are just a few of its highlights.

    Texting capabilities:
    Textel supports SMS and MMS for inbound and outbound communication and one-to-one or group messages to your customers.

    Automation
    Keywords like “SAVE20, FREETRIAL” generate automatic responses 24/7, and other auto-replies can return immediate answers at any time.

    Texting Queue Management
    Like a small contact center, agents claim messages they want to answer, and different views show the texting queue at a glance.

    Personalization
    Use custom fields to insert names or other personalized details dynamically, so your clients view your texts as personal.

  • Setup

    Textel removes the difficulty some companies experience in setting up a new communication platform. Here are some ways Textel makes it simple to set up your text solution:

    • Providing simple setup – start texting in as little as one day
    • No upfront costs
    • Flexible message bundles to fit any business need
    • Upgrade or downgrade when you need at no extra cost
    • Month-to-month payments. No long-term commitments.
  • Textel offers introductory packages for those just starting out with flexible pricing options, as well as discounted options for higher-volume customers. With no long-term commitments, you pay month to month and upgrade, or downgrade, as your business needs arise – with no penalty.

     

How we help

Are you building your customer support system from the ground up–or do you just need a lift? Either way, Textel gives your business the tools you need to…

A woman wearing a sweater texts on her smartphone

Reduce call
volumes

Create agentless interactions

Reduce operational costs

Improve customer satisfaction

Drive customer engagement

Textel in action

After implementing a text-first strategy, Pearson’s contact rate increased by 225%.

An MMS image texting solution helped Valvoline achieve a 76% increase in coupon send rates.

In partnership with Textel, Sono Bello creates $1.5M incremental monthly revenue.

Big-O Tires saved an average of 40 hours per month at each of their 30 locations with Textel.

After implementing a text-first strategy, Pearson’s contact rate increased by 225%.

An MMS image texting solution helped Valvoline achieve a 76% increase in coupon send rates.

In partnership with Textel, Sono Bello creates $1.5M incremental monthly revenue.

Big-O Tires saved an average of 40 hours per month at each of their 30 locations with Textel.

Get started today

Over 1000 businesses are enjoying the benefits of business texting. It’s time you do too.

© 2021 Textel