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Archives

Capacity Acquires Textel to Enable Businesses With Conversational AI in SMS

19 Jan 2023

News,

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4 Handy Call Center Efficiency Tips to Give Time Back to your Agents and Save (and Make) More Profit

30 Jun 2022

Call Centers,

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Making the Most of Each Message: 6 Tips to Writing a More Effective SMS Message that Catch Your Customers’ Eye

29 Jun 2022

Business Texting,

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Textel Expands Partnership with NICE CXone to Bring its Advanced Texting Services to the International Marketplace

23 Jun 2022

News,

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12 Stats Proving that Business Texting from a Computer is the Future

23 Jun 2022

Business Texting,

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6 Features to Look for in a Mass Text App to Get the Most Bang for Your Customer Service Buck

22 Jun 2022

Contact Center Operations,

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Your 4-Step Guide to Creating a Strategy for Texting Online to Improve Revenue and Build Loyalty Next Quarter

16 Jun 2022

Business Texting,

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What to Watch: Measure These 5 Metrics to Track the Value SMS Messaging Adds to your Company

15 Jun 2022

Contact Center Operations,

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How Texting Helps Sales and Support Teams Along the Customer Lifecycle: 3 Texting Tactics to Support Your Bottom Line

9 Jun 2022

Business Texting,

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