Let’s take a walk down memory lane back to high school. You’re writing an essay for your English class and remember what your teacher had said about...
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How Texting Helps Sales and Support Teams Along the Customer Lifecycle: 3 Texting Tactics to Support Your Bottom Line
4 Companies Who are Leading By Example: Business Text Message Examples to Help You Innovate your Customer Service
SMS Message Examples from the Employees of Dunder Mifflin Paper Company
What to Watch: Measure These 5 Metrics to Track the Value SMS Messaging Adds to your Company
Every customer support team has its goals: speed up response times, make...
Time and Money: 3 Call Center Efficiency Tips to Meet Customer Expectations this Year
In the U.S., companies lose over $62 billion a year for poor customer...
How to Deliver a Better CX Across the Board: 5 Ideas to Improve Your Omnichannel Customer Experience
It may be tempting to say, “We offer our customers multiple channels to...
12 Stats Proving that Business Texting from a Computer is the Future
Texting has become the most natural form of communication for most of us....
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Texting Best Practices for Holiday Promotions
Texting is, without a doubt, one of the best ways businesses...
Understanding Textel’s Genesys Cloud Integration
Textel’s cloud-based business texting platform is now a Premium App on...