Making Connection With Customers Downright Easy
Engage customers in human and AI-powered conversations using Textel, the leading texting platform for business communications. Retain and satisfy customers with a robust set of features.
Powerful Platform, Real Results
Connect at Scale
Reach customers at scale with personalized and targeted mass messaging. Send automated SMS and MMS campaigns, segment your audiences, and track real-time performance in reporting.
Engage Customers 1:1
Invite customers to connect with you using their preferred
channel — via text. Delight your customers with flexible,
convenient interactions and improve satisfaction using
1:1 conversational messaging.
TEXTEL FOR SALESFORCE
Improve the agent experience and customer journey with Textel for Salesforce. Expand your texting functionality within Salesforce through event-driven texts, text campaigns, and automations. With SMS-specific data and reporting, track interactions and trends.
Extend Your Existing Platforms
Textel integrates with industry leading CCaaS, UCaaS, and
CRM platforms, connecting SMS to your existing workflows.
Extend your platforms with Textel’s SMS solution for a seamless customer and agent experience.
Protect Customer Relationships
Keep peace of mind with SMS tools that are built to support compliance. Focus on your goals and follow TCPA and CTIA best practices with opt-in/out management, time controls, and more.
Ready to get started with Textel? Make the switch today.